Privacy Policy

1. Introduction

EuroGetaways ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eurogetaways.co.uk and use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly to us, such as when you:

• Contact us through our consultation forms
• Subscribe to our newsletter
• Create an account (if applicable)
• Leave reviews or comments
• Communicate with us via email or contact forms

This information may include:

• Name and contact information (email, phone number)
• Travel preferences and interests
• Booking inquiries and requirements
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website addresses
• Search terms used to find our site

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our directory services
• Process and respond to your inquiries
• Send you newsletters and promotional materials (with your consent)
• Personalize your experience on our website
• Analyze website usage and improve our services
• Comply with legal obligations
• Prevent fraud and ensure website security

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and website optimization
• Customer support services
• Payment processing (for paid services)

4.2 Property Partners

When you make booking inquiries through our platform, we may share relevant information with property owners or booking platforms to facilitate your reservation.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

6.1 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

6.2 Communication Preferences

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please use our Contact page.